• The arrival and check-in time for tents is from 11:00 AM to no later than 10:00 PM, and from 12:00 PM to no later than 9:30 PM for campers and caravans.

• By bringing a CEE-type plug cable of about 10-15 meters, it is possible to use electricity for free.

• A freezer is available for customers to store ice packs, and a compressor is provided for inflating air mattresses.

• Pets are allowed in the pitches as long as they are always kept on a leash. They must not be aggressive or excessively noisy.

• Depending on the time of year and occupancy levels, a deposit may be required to confirm your reservation.

• In the central period of August, bookings of at least 6 nights are accepted. Shorter stays are only possible with last-minute reservations (close to the planned arrival). Depending on availability, some exceptions may occur, but not during the Ferragosto holiday or on Saturdays.

• Access with vehicles is prohibited between 11:00 PM and 7:00 AM.

1. Booking Methods and Withdrawal

• At the unquestionable discretion of the Campsite Management, reservations may be subject to the payment of a deposit.The request for a deposit by the Management is made via email, SMS, or WhatsApp message and includes the amount. When required, proof of the deposit payment must be communicated by sending a copy of the payment via email or WhatsApp.
• The reservation is considered valid from the moment it is confirmed by the Management. The confirmation can be made by phone, email, SMS, or WhatsApp message and, when required, only after the payment of the deposit as per the previous Art. 1.
• In case of cancellation, the amount paid as a deposit will be refunded as follows:
  - 100% if the cancellation is communicated up to 30 days before the scheduled arrival date
  - 50% if the cancellation is communicated up to 15 days before the scheduled arrival date
  The deposit will be entirely retained if the cancellation is communicated within 15 days prior to the arrival date.
• It is not possible to transfer the reservation to third parties without the Management's authorization.
• During the central period of August, a minimum stay of 6 nights is required for reservations. Shorter periods are only available for last-minute bookings (close to the expected arrival date). Depending on availability, some exceptions may be possible at the Management's discretion, but not during Ferragosto or on Saturdays.

2. Arrivals

• The arrival and check-in time is from 11:00 AM to 8:00 PM for tents, and from 12:00 PM to 8:00 PM for campers and caravans. It is possible, upon prior communication, to extend this time until 10:00 PM for tents and 9:30 PM for campers and caravans.
• All guests are required to present their identification documents upon arrival, which will be available for collection after the necessary registration time. Guests without valid identification documents are not allowed to enter. The collection of documents is the responsibility of the guest.
• The tent space and parking space are assigned by the Management; campers are asked not to change their assigned spots without authorization.
• If a guest does not occupy the pitch by 8:00 PM on the scheduled arrival date without prior notice, it will be considered a cancellation. The Management is free to retain the deposit and allocate the pitch to another guest.
• Entry to the campsite implies acceptance and full compliance with these rules, the general campsite regulations, the applicable rates, and the contractual and payment conditions (available both on the notice board and on the website).

3. Departures

• Guests must vacate the pitch and the parking space of all persons and belongings by 11:00 AM. After this time, the day of departure will also be charged. By entering the campsite, guests agree and authorize the Management, if by 11:30 AM on the day of departure they have not vacated a pitch and/or parking space reserved by another guest, to remove all personal belongings from the pitch, including the accommodation vehicle. In this case, a flat penalty fee of €150 will be charged, without prejudice to any further damage incurred or to be incurred.

4. Damages, Thefts, Losses, and Accidents

• The Management declines all responsibility for damages to persons and/or property caused by improper or unauthorized use of the campsite facilities. Parents or guardians are responsible for the minors in their care for the entire duration of their stay.
• Guests are required to take care of their personal belongings; the Management is not responsible for any thefts or damages, except for items handed over and accepted by the Management for safekeeping.
• The Management is not liable for any accidents involving the circulation and parking of vehicles, nor is it responsible for any damage to property and/or persons, especially to children, caused by the carelessness and/or negligence of guests.

5. Vehicle Access and Office Hours

• Vehicle access to the campsite is permitted only between 7:00 AM and 11:00 PM, and the speed of vehicles must not exceed 10 km/h.
• The Management Office (including for the payment of receipts) is open from 9:00 AM to 12:30 PM and from 3:00 PM to 8:00 PM. During other hours, the office is used exclusively for the control and surveillance of the campsite entrance.

6. Visitors

• Visitors are not allowed unless authorized by the Management, upon presentation of an identification document and payment of the daily fee. The document will be returned only when the visitor leaves the Campsite.

7. Pets

• Pets are welcome in tent and camper pitches as well as in permanent structures. However, they are strictly forbidden from entering bungalows and their respective external verandas.
• Pets must always be kept on a leash while inside the campsite.
• Guests are required to clean up after their pets.
• The Management reserves the right to remove from the campsite any guest with a pet found not leashed inside the campsite or causing any kind of disturbance, such as noise or aggressive behavior.

8. Code of Conduct

• The digging of channels and trenches around tents and especially the removal of stones from dry stone walls is prohibited.
• Wood and charcoal fires are strictly forbidden.
  Smoking is strictly prohibited inside public restrooms and the enclosed bar/restaurant area.
• Guests are required to practice waste separation (glass, paper, plastic, unsorted waste) and properly seal bags before disposing of them in designated bins located throughout the campsite.
• Disturbing noise is generally prohibited; from 11:00 PM to 7:00 AM, maximum silence is required. Television and radio are tolerated only at very low volume.
• Parents are kindly requested not to allow their children to run freely around the Campsite, especially during rest hours, to avoid disturbing other campers. They are also asked to accompany younger children to the toilets.
• Playing ball inside the Campsite is prohibited.
• Campers are required to behave respectfully towards others, refraining from offensive language or behavior. Any disputes should be resolved amicably and in agreement with the Management.
• Any circulars and/or notices posted on the bulletin board at the campsite reception are considered an integral part of these regulations.

9. Final Provisions

• Campers whose presence is not welcome at the Campsite must leave upon simple verbal request.